The purpose of this privacy policy is to inform users of the villadulac-aiguebelette.fr website about the methods of collection, use and protection of their personal data, in accordance with the General Data Protection Regulation (GDPR).

1. Data Controller

The data controller for personal data is:
La Villa du Lac
1307 Route du Lac, 73610 Aiguebelette-le-Lac – France
Email: contact@villadulac-aiguebelette.fr

2. Data collected

Villa du Lac may collect the following personal data:

• first and last name

• e-mail address

• phone number

• information submitted via contact or booking forms

• browsing data (via cookies, subject to consent)

3. Purposes of the processing

The personal data collected is used for:

• respond to contact and information requests

• manage bookings and customer follow-up

• to ensure administrative and commercial management

• improve the site's functionality and user experience

• to compile visitor statistics, subject to consent

4. Legal basis for processing

The treatments are based on:

• regarding user consent (forms, cookies, newsletters)

• regarding the execution of a contract (booking a stay)

• based on the legitimate interest of La Villa du Lac (improvement of services)

5. Shelf life

Personal data is kept only for as long as necessary for the purposes for which it is collected:

• Contact details: maximum 3 years after the last exchange

• Reservation-related data: applicable legal and accounting duration

• Browsing data: according to the duration defined in the cookie policy

6. Data Recipients

Personal data is intended exclusively for La Villa du Lac.
They are neither sold, nor rented, nor transferred to third parties, except as required by law or to technical service providers strictly necessary for the operation of the site.

7. Data Security

Villa du Lac implements all appropriate technical and organizational measures to ensure the security and confidentiality of personal data.

8. User Rights

In accordance with the GDPR, the user has the following rights:

• right of access

• right of rectification

• right to erasure

• right to limit processing

• right to object

• right to data portability

• right to withdraw consent at any time

All requests can be addressed to: contact@villadulac-aiguebelette.fr

The user also has the right to lodge a complaint with the National Commission for Information Technology and Freedoms (CNIL).

9. Policy Amendment

Villa du Lac reserves the right to modify this privacy policy at any time in order to comply with legal or technical developments.