GENERAL TERMS AND CONDITIONS OF SALE – LA VILLA DU LAC

Article 1 – Purpose

These terms and conditions govern the booking and stay arrangements at La Villa du Lac, located in Aiguebelette-le-Lac. All bookings imply full and unreserved acceptance of these terms and conditions by the client.

Article 2 – Length of stay and schedule

The rental agreement is for a fixed term. The client will not have any right to remain on the premises after the end of the rental period.

Arrivals take place between 4:00 PM and 7:00 PM.
Departures must take place no later than 11:00 AM.

Article 3 – Conclusion of the reservation

The reservation becomes firm and final upon payment of the full amount of the stay.

The rental is strictly personal and may not, under any circumstances, benefit any third party, whether an individual or a legal entity, even partially, without the prior written consent of La Villa du Lac. Any violation may result in the immediate termination of the stay, without refund.

The rooms are designed for a maximum of two people.
Rooms 32 and 33 can be connected and accommodate up to four people.

In rooms 15, 23, 24, and 46, an extra bed for a child can be added upon prior request and subject to availability. This request must be made when booking in the designated field.
The price is €25 per night, excluding tourist tax, payable on site.
This price includes services related to the additional person.
Extra beds are provided exclusively by La Villa du Lac. Bringing personal mattresses or bedding is not permitted.

Article 4 – Cancellation by the customer

Any cancellation must be notified in writing (postal mail or email).

a) Cancellation more than 7 days (120 hours) before the scheduled arrival date at 4:00 PM: full refund of sums paid.

b) Cancellation less than 7 days (120 hours) before the scheduled arrival date at 4:00 PM: all sums paid remain the property of La Villa du Lac.

c) In case of a shortened stay, no refund will be given.

Article 5 – Cancellation by La Villa du Lac

In the event of cancellation of the stay by La Villa du Lac, the sums paid by the client will be fully refunded, without the client being entitled to any additional compensation.

Article 6 – Arrival

The client is required to arrive at the specified times on the day of arrival. In case of late or delayed arrival, they must inform La Villa du Lac immediately.

Article 7 – Use of the premises

The client agrees to occupy the premises peacefully and to respect their intended purpose as temporary accommodation.

In particular, he is required to:

• not to carry out any commercial, professional or industrial activity on the premises,

• respect the peace and quiet of the neighborhood.,

• to personally occupy the premises without subletting or assigning them,

• do not make any changes to the premises or the furniture.,

• Do not bring in animals without prior written authorization.,

• accept the execution of urgent work if necessary,

• Report any damage or incident immediately.,

• to be held responsible for damage caused by himself or his companions,

• No smoking in the rooms.,

• Do not use open flames in the rooms, including candles, incense or any similar device, which are strictly prohibited for safety reasons.

Article 8 – Accommodation Capacity

This contract is established for a maximum capacity defined at the time of booking.
If this capacity is exceeded, La Villa du Lac reserves the right to refuse additional persons or to terminate the stay, without refund.

Article 9 – Animals

Animals are not allowed on the premises.
In case of non-compliance with this rule, La Villa du Lac reserves the right to refuse access or terminate the stay, without refund.

Article 10 – Claims and disputes

Any complaint relating to the condition of the premises or the description must be made in writing within three days of entering the premises.

In the event of a persistent disagreement, the client is invited to seek an amicable solution directly with La Villa du Lac.

In the absence of an amicable agreement, the dispute may be brought before the competent courts in accordance with French law.

Article 11 – Applicable Law

These general terms and conditions of sale are governed by French law.